Privacy Policy
VIVIDA TRADING LIMITED (“we”, “our”, “us”) is committed to protecting the confidentiality and privacy of all personal and business information shared with us. This Privacy Policy explains how we collect, use, and safeguard data obtained through our website and during commercial interactions.
Information we collect
We may collect and store:
- Contact details (name, email, phone number, company name)
- Business and trade-related correspondence
- Documentation voluntarily provided for inquiries or commercial cooperation
- Website usage data (technical logs, analytics, security-related information)
We do not collect payment data or sensitive personal information through the website.
How we use information
Your information may be used for:
- Responding to inquiries and business requests
- Coordinating sourcing, procurement, and trade communication
- Preparing commercial documentation and quotations
- Improving website performance and ensuring security
- Fulfilling legal, regulatory, and record-keeping obligations under Hong Kong law
We do not sell, rent, or trade your personal information.
Data Protection & Security
We apply reasonable administrative and technical safeguards to protect collected data from unauthorized access, alteration, or misuse. Access to confidential information is limited to authorized personnel who require it for operational purposes.
Information Sharing
We may share information only with:
- Legitimate business partners directly involved in a client’s request
- Service providers offering IT, hosting, or operational support
- Regulatory authorities, if required by law or compliance obligations
All third parties are required to maintain confidentiality.
Data Retention
Information is kept only for as long as necessary to fulfil operational, legal, or regulatory requirements.
Your Rights
Subject to Hong Kong law, you may request:
- Access to your personal data
- Correction of inaccurate data
- Removal of information no longer required for business purposes
Contact
For any questions regarding this Privacy Policy, please contact us through the website contact form.